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Back Office
The back office is the backbone of a business, maintaining order and ensuring that processes flow in a timely manner. Whether it’s chasing invoices, maintaining HR processes or ordering supplies, if a back office isn’t working it’s not long before the rest of the business begins to fall down too.
With so many functions happening at once it can be easy to lose track of the business metrics that truly represent success for your team. At the same time, maintaining high standards and process compliance so consistently can be a ruthless task.
This is where miPerform comes in. Its data-joining capabilities means that you never lose a spreadsheet again. All the metrics you live by to make sure your back office team are successful can be seen side by side, while its workflow tools can drive double-digit increases in productivity.
With so many functions happening at once it can be easy to lose track of the business metrics that truly represent success for your team. At the same time, maintaining high standards and process compliance so consistently can be a ruthless task.
This is where miPerform comes in. Its data-joining capabilities means that you never lose a spreadsheet again. All the metrics you live by to make sure your back office team are successful can be seen side by side, while its workflow tools can drive double-digit increases in productivity.
Three ways miPerform supports field sales teams
Training insight
miPerform gives you a complete view of your team’s performance, showing you who is doing well and who needs a hand. This helps you identify where extra training is needed and what that training should focus on. The results of this training can be tested immediately by seeing if there is an increase against key metrics.
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Performance dashboards
Each team member receives their own performance dashboard with miPerform, which shows how they are performing against the team according to key business metrics. This helps them focus on their own areas of improvements as well as receive a confidence boost from identifying the areas where they are leading the team. In our experience, there’s always something to be proud of.
Quality assurance
If the back office isn’t carrying out important tasks by the book, then it's not long before that can have unwanted impacts elsewhere. But with so many processes to adhere to, it’s easy for steps to get missed. miPerform helps to limit this by offering the team performance checklists that can be ticked off as they go, minimising the risk of non compliance and giving your team more bandwidth to think like creative humans rather than robots.
Schedule a demo with our expert team today
Get in touch to organise an online demo of miPerform, or sign up to trial our solutions for free.
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