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Field Sales
If your sales team is spending most of their time on the road, managing their performance can be a difficult task. All too often, the great work that field sales teams are doing goes unregistered or even unrecognised by the wider business, while areas for improvement can also go unnoticed.
Field sales managers may get some insights about their team’s performance, such as from customer reviews or successful sales, but it’s often an incomplete picture. Usually these data sources are stored in separate places, making it hard to understand how one area of performance affects another.
miPerform specialises in joining up the markers of success so you can see how well your individual team members are performing. Metrics such as productivity, safety, quality and customer satisfaction can be viewed side by side creating a single platform for compliance and engagement.
Field sales managers may get some insights about their team’s performance, such as from customer reviews or successful sales, but it’s often an incomplete picture. Usually these data sources are stored in separate places, making it hard to understand how one area of performance affects another.
miPerform specialises in joining up the markers of success so you can see how well your individual team members are performing. Metrics such as productivity, safety, quality and customer satisfaction can be viewed side by side creating a single platform for compliance and engagement.
Three ways miPerform supports sales teams
Quality Assurance
Being a great field sales rep requires carrying out best practice again and again. miPerform’s quality assurance features enable this by sending real-time actions to front-line staff. After they have been carried out, they can then be checked off by the rep and signed off by the customer, ensuring that great service is consistently delivered.
Performance Dashboards
There are many components that make up great field sales. This team is essential for going out and driving revenue, so measuring metrics such as sales, pipeline and customer feedback is critical. Do you know who on your team is performing the best at these individual metrics? Do your individual team members know what they do well and where they need to improve? miPerform’s performance dashboards can help you keep track.
Training and Opportunities
Training is a common challenge in field teams, 8 out of 10 field managers say they do not have enough time to train their teams effectively. Although this is often the nature of the job, unclear training objectives are often part of the problem. miPerform gives managers the missing insights to train their teams effectively by highlighting where improvements need to be made. After training has happened, managers can instantly see the results, creating a strong business case for it.
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Schedule a demo with our expert team today
Get in touch to organise an online demo of miPerform, or sign up to trial our solutions for free.
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